Contact - Strata Docs

A Contact represents an individual person in a CRM system. It contains personal information, contact details, and relationship to accounts and leads. Contact objects are delivered within Sync Events under the unified field. You can download the JSON schema files here:

The unified Contact object contact.schema.json

{
  "type": "Contact",
  "event": {
    "id": "003234567890ABC",
    "accountId": "001234567890ABC",
    "firstName": "Jane",
    "lastName": "Smith",
    "email": "jane.smith@acme-corp.com",
    "phone": "+1-555-234-5678",
    "mobilePhone": "+1-555-234-5679",
    "title": "VP of Engineering",
    "department": "Engineering",
    "ownerId": "005234567890XYZ",
    "leadSource": "Website",
    "mailingAddress": {
      "street": "123 Main Street",
      "city": "San Francisco",
      "state": "CA",
      "postalCode": "94105",
      "country": "United States"
    },
    "otherAddress": {
      "street": "789 Elm Street",
      "city": "Oakland",
      "state": "CA",
      "postalCode": "94612",
      "country": "United States"
    },
    "createdAt": "2024-01-20T11:15:00Z",
    "updatedAt": "2024-12-20T16:30:45Z"
  },
  "category": "CRM"
}

Properties

type

string

required

The type of the event. Always set to “Contact”.

event

object

required

The main contact data containing all contact information.

Show Contact Event Properties

string

required

Unique identifier for the contact.

accountId

string

The ID of the account this contact is associated with (optional).

firstName

string

The contact’s first name (optional).

lastName

string

The contact’s last name (optional).

string

The contact’s email address (optional).

phone

string

Primary phone number for the contact (optional).

mobilePhone

string

Mobile phone number for the contact (optional).

title

string

Job title of the contact (optional).

department

string

The department the contact works in (optional).

ownerId

string

The ID of the user who owns this contact (optional).

leadSource

string

The source or origin of the contact (optional).

mailingAddress

object

The mailing address for the contact (optional).

Show Address Properties

street

string

Street address (optional).

city

string

City (optional).

state

string

State or province (optional).

postalCode

string

Postal or ZIP code (optional).

country

string

Country (optional).

otherAddress

object

An alternate address for the contact (optional).

Show Address Properties

street

string

Street address (optional).

city

string

City (optional).

state

string

State or province (optional).

postalCode

string

Postal or ZIP code (optional).

country

string

Country (optional).

createdAt

string

required

The timestamp when the contact was created in ISO 8601 format.

updatedAt

string

required

The timestamp when the contact was last updated in ISO 8601 format.

Sync API

​Properties

Properties